Changes to fee structures still won't improve standards, but...

Changing the fee structure charged to tenants won't improve standards for tenants, but using websites like Marks Out Of Tenancy to make renters aware of good / bad landlords and letting agents will do.

Why the contribution is important

Tenants can find out from previous tenants if a letting agent or landlord is decent before deciding to use that agency or rent from that landlord.

by willchandler on August 16, 2018 at 06:00PM

Current Rating

Average score : 4.2
Based on : 5 votes


  • Posted by WradleyBiggins August 17, 2018 at 12:09

  • Posted by Danp August 17, 2018 at 12:20

    I'm a landlord in Cardiff and there's no way for good landlords to show that they're different from the rogues. Tenants need to be able to tell who is good and who is bad. This counts for letting agents as well as landlords. There's good and bad ones but the bad ones give all us good ones a terrible name. Tenants want good places to live, what ever the fees they pay and how ever they pay them - they still need to know who to rent from and who to avoid.
  • Posted by rtho782 August 17, 2018 at 13:00

    As a tenant I feel strongly that fees are a red herring to an extent. I'd much rather pay a fee and have a good landlord than pay no fee but have a landlord who wants to kick me out via section 21 in 6 months as he wants to move his daughter in, or who decides to sell the house in 3 months, let himself in unannounced, etc.

    Yeah I'd love to not have to pay fees. But even more importantly, I'd love to be able to tell which landlords are good professional people rather than creepy sleazebags before I move in and am stuck living there for 6 months. I think something like this possibly has the potential to have a bigger impact than controls on fees.
  • Posted by Beth August 20, 2018 at 15:34

    Agree. Personally, I don't mind paying a reasonable upfront fee on being provided with a clear breakdown of the services I'm paying for, if it means I can be assured that I'm getting a decent property and a good landlord. This is one of the reasons why I have used agencies to find properties. The landlords I encountered on places like Gumtree were extremely dodgy!
  • Posted by letdownwales August 24, 2018 at 11:20

    Let Down started off with letting agent reviews for around Cardiff, to try and warn people off the worst culprits. But unfortunately, this awareness can only help so much, as people ultimately have to choose based on property not on agent.
  • Posted by Bumple1982 September 03, 2018 at 20:17

    Renting privately through a letting agent costs a fortune, they have the monopoly on how much to charge and when it's rechargeable.
    I have no issue with paying a suitable administration fee but at present there is no cap on what they charge, and quite frequently they are poorly managed. My landlord lives abroad and also pays a management fee to the letting agent for maintenance etc. However actually getting them to complete maintenance is an actual one point the landlords elderly dad had to complete some of the maintenance because they continually made excuses. There's nothing to regulate this.
    Prior to this I've always rented privately, without agents, and to be fair my landlords have been amazing and have done what is required. I dont think landlords themselves get a fair representation and are forced to use 'agents' to help with legalities of potential issues and/or unsuitable tenants.
    A total reform/overhaul is needed.
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